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About Us

About Availl

Care That Feels Personal, Support That Feels Local
At Availl, care starts with warmth, compassion, and a genuine smile. It’s more than just our tone it’s the heart of how we support people every day. Since 2007, we’ve been delivering outstanding care with the same dedication we’d want for our own families. We began in Cambridge and quickly became known for combining high standards with a truly personal touch. As our reputation grew, so did we. Today, Availl supports clients and care homes across East Anglia through our local branches in Cambridgeshire, Suffolk, and Norfolk. We specialise in two key areas:

Homecare personalised support to help people live independently in their own homes

Staffing Support supplying trained, compassionate carers to residential and nursing homes

We’re trusted by families, care homes, local authorities, and the NHS to deliver flexible, reliable support rooted in dignity, respect, and professionalism. At Availl, we don’t just promise to care we show it, every day.

Our Mission & Vision

To help people live safely and confidently at home or in care settings by providing personalised, respectful, and high-quality support through compassionate carers who truly understand the importance of independence and dignity.

A future where everyone regardless of age or ability can access care that feels personal, empowering, and genuinely human. We aim to be a benchmark for responsive, community-rooted care that supports well-being and celebrates individuality.

Our Values

Empathy First

We take the time to listen and shape care around each person’s unique story.

Dignity Always

We honour people’s choices and support independence with respect and compassion.

Excellence Every Day

We hold ourselves to the highest standards—from recruitment to care delivery.

Learning & Growth

We invest in continuous training to keep our carers informed, confident, and capable.

Responsive & Reliable

Care needs can change quickly, so our 24/7 team is always ready to step in and support.

With every shift, every visit, and every moment of care, Availl continues to build a service that’s not just professional but personal. We’re proud of the relationships we build, the trust we earn, and the difference we make.

We Do Care. And always will.